It has been noticed: Organic or Local Food, 100% renewable energy, Energy saving lights, Solar thermal panels for hot water, Ecological cleaning products, More than 80% waste recycling, Car-free accessibility, Water flow reducers.

We booked this b&b for the end of our holiday so we could add another relaxing couple days without any obligations. Before, we had 2 weeks of being self-supported, here we wanted to spend more for a little more comfort.

What a mistake:
- We requested over ecobnb for an announced price of (from) 50€/night. When we received a reply, we got offered 80€/night for the "seaview room with private terrace" plus 2 mountain bikes included.

We accepted as we were willing to add some extra comfort to our previously budgeted holidays. Also we're ecologically aware people and the offer of getting regional organic produce on oir breakfast table as well as being hosted somewhere sustainable really tempted us.

- What we got:
a basement room with almost no daylight and a concrete wall in front of the window, no private terrace (the hosts seem to think that a common terrace at the entrance area on ground floor is equal to a private terrace attached to the room in the top floor) no seaview (of course you don't see a photo of this room here or on booking.com).

We had to negotiate hard to get a 10€ per day off for this huge difference (for which we were willing to pay 30€/night more) - one tip for the hosts here: if you make a mistake (in communications or elsewhere doesn't matter) and want to be a good host, YOU take the blame and the damage, you don't let your guests (!) pay for it. Making mistakes and learning from them happens through taking the damage (which isn't even very big!) - not by externalising and making it painful to those who point it out. This was embarassing for us and really felt bad. So in spite of this deception, we decided to stay at a slightly reduced fee.

The second day starts out with the breakfast. Ecobnb features say one-way packaging free regional and organic produce. What we get: some homemade marmalade and cake (no proof for this to be organic and the discussion later shows the host has no idea what that even means), and single packed nutella, aluminium packs of jam and barilla plastic packed short bread. Packaging free and this are two ends of a line really. This place really has no idea what the features they added to their service even mean it seems.

Next: we want to wash our clothes, as stated in the features, washing machine is provided. We ask for it and we get a "no you can't wash here" and receive directions to a laundry service in town which of course we would have to pay. We start to think this whole thing must be a joke.

Next: we get our rental bikes, which were included in the price as communicated. One of them is fine, the other one for my partner is old, rusty chain, crooked rear wheel, bent derailleur, not properly braking at all. After breakfast and the long taking laundry we finally start off to have our day. What happens is the bike breaks down all entirely some 6km away from town. We call the b&b and since there is "no help possible" we walk both bikes back, the broken one getting its chain tangled up in the wheel over and over again, so we are very slow. We have enough by now, we decide in order to make up with all this to change location and cancel our stay.

The following discussion is, briefly said, nothing more than a shame. The hosts, father and son both "talk" to me, the father comes aggressively close, nose to nose, trying to intimidate me. As this doesn't work and I tell him to keep distance, he backs off and the son tries over and over again to explain the same things and pulls arguments from the stars as "we had already made it cheaper for you, otherwise it would have been more expensive" as well as "we invited you to happy hour" and "now we have to repair the bike" as if all of this had anything to do with me or the fact that they had simply not been able to give us what we booked and needed.
We end up with me paying 100€, off for one night plus some extra which had us paying more than for the whole stay initally as we also had to get a room somewhere else. I am particularly stressing the point of the hosts unbelievable inability to reflect on their actions by refusing all of the mistakes they had committed over the course of not even 24h.

All in all, this is our holidays, our money and we feel bad and tricked and have actively gotten reduced our joy during our journey. Very disappointed by this scam, which in our eyes really has no place on a platform like ECObnb. This is a normal and probably ok b&b if they kept their promises and adapted their behaviour (quite heavily).

From the moment we arrived to the moment we left Gerardo and Maximus - the 2 sons home from University - ensured our stay would be one we remembered. Breakfast on the balcony with Mama’s orange bread and home made jam, guidance on where to eat - and would recommend Bottega dei Golosi, and what to do - including checking opening times for us. The house is pleasantly relaxing sitting above the town. Comfy room with a view over the town.

It has been noticed: Organic or Local Food, 100% renewable energy, Energy saving lights, Solar thermal panels for hot water, More than 80% waste recycling, Car-free accessibility, Water flow reducers.