{"id":48623,"date":"2022-12-05T08:55:00","date_gmt":"2022-12-05T07:55:00","guid":{"rendered":"https:\/\/ecobnb.com\/blog\/?p=48623"},"modified":"2022-12-01T09:40:14","modified_gmt":"2022-12-01T08:40:14","slug":"advice-storytelling-hotel","status":"publish","type":"post","link":"https:\/\/ecobnb.com\/blog\/2022\/12\/advice-storytelling-hotel\/","title":{"rendered":"5 Advice for Perfect Storytelling for your Eco-Hotel"},"content":{"rendered":"\n<p>According to an estimate by STR Global, there are 187.000 hotels in the world that are offering more or less 17.5 million rooms. So it\u2019s immediately clear that the hotel industry is extremely <strong>competitive<\/strong>, where offering quality services at the right price point is fundamental, but not sufficient. In fact, is necessary to be different, reach the clients and convinced them to come back. Because of this, the <strong><a href=\"https:\/\/ecobnb.com\/blog\/2021\/04\/green-marketing-tips-eco-sustainable-accommodation-facilities\/\" target=\"_blank\" rel=\"noreferrer noopener\">marketing<\/a><\/strong> component is essential. Of course, <strong>good reviews<\/strong> are an indispensable component for potential guests to decide where to spend their holiday. Furthermore, the presence <strong>online<\/strong> of the <strong>hotel\u2019s website<\/strong>, which should be easy to navigate, with good pictures and with all the necessary information, is for sure a tool to convince the potential guest. In this guide, we give you <strong>five pieces of advice<\/strong> you can follow for perfect digital <strong>storytelling<\/strong> for your eco-hotel.<\/p>\n\n\n\n<h2>Keyword: raise emotions<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/ecobnb.it\/blog\/app\/uploads\/sites\/2\/2022\/10\/Recensione-negativa-3-870x490.png\" alt=\"Photo with the word &quot;love&quot; written in different languages\" class=\"wp-image-69989\"\/><figcaption>Trasmitting emotions is an essential element for the storytelling of your eco-hotel. Photo via canva.com<\/figcaption><\/figure>\n\n\n\n<p>The modality that the majority of the hotels use to advertise themselves is the <strong>visual<\/strong> one, so for example with pictures of the rooms or of the offered services. The secret to standing out in the group of accommodations online is to <strong>raise<\/strong> a <strong>strong emotion<\/strong> in the potential client. In this way, he or she will be inducted to choose the hotel. To do that when a characteristic or service of the hotel is presented is necessary to point out its <strong>benefits<\/strong>, <strong>experiences<\/strong> and <strong>emotions<\/strong> that these can generate in the guests.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/ecobnb.it\/blog\/app\/uploads\/sites\/2\/2022\/10\/01-Logo-870x490.jpg\" alt=\"The emotional storytelling of Pineta Nature Resort, in Trentino\" class=\"wp-image-70536\"\/><figcaption>The emotional storytelling of <strong><a href=\"https:\/\/ecobnb.com\/IT-trento\/albergo-diffuso\/pineta-natural-chalet\/cLFLc\" target=\"_blank\" rel=\"noreferrer noopener\">Pineta Nature Resort<\/a><\/strong>, in Trentino<\/figcaption><\/figure>\n\n\n\n<p>For example, if your hotel has a spa, you can point out that everyday life is stressful and that in your hotel the client can relax or be pampered thanks to the treatments offered and regenerate finding again mental peace. Or if you are offering a weekend package for two people you can say that is a romantic escape with the partner to find intimacy again and spend some quality time together.<\/p>\n\n\n\n<p>If this person is considering your eco-hotel, probably is someone interested in <strong>sustainability<\/strong>. So, don\u2019t forget to mention the <strong>characteristics that make your hotel eco-friendly<\/strong> and so how you are contributing into making the world a little bit greener.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/ecobnb.it\/blog\/app\/uploads\/sites\/2\/2022\/10\/Pineta-_-Hotel-Val-di-Non-4-stelle-con-SPA-e-piscina-Trentino-870x490.png\" alt=\"Warranties of sustainability and quality on the website of the eco-hotel Pineta\" class=\"wp-image-70520\"\/><figcaption>Warranties of sustainability and quality on the website of the eco-hotel Pineta<\/figcaption><\/figure>\n\n\n\n<p>Now we will analyse our suggestions in a more detailed way, but don\u2019t forget that always the heart of a successful strategy is to <strong>raise emotions<\/strong>.<\/p>\n\n\n\n<h2>1. Use an emotional language<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img src=\"https:\/\/ecobnb.it\/blog\/app\/uploads\/sites\/2\/2022\/10\/Olympics.png\" alt=\"Emotional language, through images, in the storytelling of the eco-hotel Olympic spa\" class=\"wp-image-70521\"\/><figcaption>Emotional language, through images, in the storytelling of the <a href=\"https:\/\/ecobnb.com\/IT-tn\/hotel\/olympic-spa\/zvBSb\" target=\"_blank\" rel=\"noreferrer noopener\">eco-hotel Olympic spa<\/a><\/figcaption><\/figure>\n\n\n\n<p>The <strong>language<\/strong> in this case is very important. In fact, is thank to it that is possible to attract and fascinate a visitor to the website. Usually, hotels\u2019 websites have a section \u201cPlan your trip\u201d. Here, the visitor will find information regarding the hotel and how to plan the trip but also information regarding what to visit in the surroundings, what to eat, which activities can be done etc\u2026 If you want to attire more attention to who is looking at your webpage, you can use a title such as \u201cGet ready for the adventure\u201d in order to raise <strong>interest<\/strong> and curiosity. In short, you have to use <strong>words<\/strong> and <strong>adjectives<\/strong> that can raise <strong>emotions<\/strong> in the user.<\/p>\n\n\n\n<h2>2. Pictures of empty rooms? No, thanks<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img src=\"https:\/\/ecobnb.it\/blog\/app\/uploads\/sites\/2\/2020\/10\/eco.jpg\" alt=\"Storytelling of the eco-hotel Olympic Spa\" class=\"wp-image-55479\"\/><figcaption>Storytelling of the eco-hotel Olympic Spa<\/figcaption><\/figure>\n\n\n\n<p>Usually, the pictures published on hotels\u2019 websites present a common mistake: are <strong>empty<\/strong>. They don\u2019t have people in it. Remember to publish good pictures but with <strong>guests<\/strong> in them. In this way who are looking at the picture can <strong>relate<\/strong> to the person represented and imagine how it will be living that experience.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/ecobnb.it\/blog\/app\/uploads\/sites\/2\/2022\/10\/pexels-andrea-piacquadio-821054-870x490.jpg\" alt=\"Photo with two women drinking wine\" class=\"wp-image-69982\"\/><figcaption>Photo by Andrea Picquadio via pexels.com<\/figcaption><\/figure>\n\n\n\n<p>So, if for example, your hotel has a <strong><a href=\"https:\/\/ecobnb.com\/blog\/2020\/08\/tips-sustainable-menu-restaurant\/\" target=\"_blank\" rel=\"noreferrer noopener\">restaurant<\/a><\/strong>, you should publish not only pictures of the dishes or the dining room, but also of people who are eating and drinking cheerfully. In this way, the potential client can imagine himself eating these delicacies and drinking an excellent wine. Of course, the people in the pictures should represent the <strong>target<\/strong> clientele of the hotel. So, if your hotel is suited for families, be sure that there are children in the pictures or if your hotel is more formal and for adult people, make sure that these people are dressed elegantly. Of course, all the people in the pictures need to smile and make it clear that they are having a good time, having fun and relaxing.<\/p>\n\n\n\n<h2>3. Make it possible for the client to tell their experience<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/ecobnb.it\/blog\/app\/uploads\/sites\/2\/2022\/10\/Recensione-negativa-870x490.png\" alt=\"Photo with a man looking at negative reviews\" class=\"wp-image-69983\"\/><figcaption>Photo via canva.com<\/figcaption><\/figure>\n\n\n\n<p>One of the determinant factors to choose a hotel is the <strong>reviews<\/strong>. Everyone checks them before booking a holiday. The contents generated by the users, called UGC (User Generated Content) are very important for your hotel\u2019s storytelling. Besides, the reviews make sure that these contents are also <strong>videos<\/strong> or <strong>pictures<\/strong> on <strong>social media<\/strong>. Make sure to <strong>interact<\/strong> with the content the guests have posted. In this way whoever is looking for the hotel on reviews websites or social media, can notice the importance the hotel gives to its clients.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img src=\"https:\/\/ecobnb.it\/blog\/app\/uploads\/sites\/2\/2022\/10\/Recensione-e-risposta-su-ecobnb.png\" alt=\"Interact with guests and answer to their reviews is important. Example of a positive feedback on Ecobnb\" class=\"wp-image-70523\"\/><figcaption>Interact with guests and answer to their reviews is important. Example of a positive feedback on Ecobnb<\/figcaption><\/figure>\n\n\n\n<p>Usually is said that the client is always right. Sometimes this is not true. However, don\u2019t be afraid of <strong>negative reviews<\/strong>. Don\u2019t fight with these people but try to take advantage of this negative review. How? Answer the <strong>concerns<\/strong> and <strong>discontent<\/strong> politely, and try to make these people change their minds about your facility. In this way, thank to a positive answer to the critics, you can improve the perception of your hotel. Furthermore, negative reviews can make you aware of <strong>problems<\/strong> you didn\u2019t know about and increase your <strong><a href=\"https:\/\/ecobnb.com\/blog\/2020\/07\/seo-ideas-sustainable-tourism\/\" target=\"_blank\" rel=\"noreferrer noopener\">SEO<\/a><\/strong>, since they raise trust and legitimacy of your hotel.<\/p>\n\n\n\n<h2>4. Give a face to your hotel<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/ecobnb.it\/blog\/app\/uploads\/sites\/2\/2022\/10\/presentazione-hosts-sul-sito-di-sagna-rotonda-870x490.png\" alt=\"Presentation of the owners in the storytelling of the eco-hotel Borgata Sagna Rotonda\" class=\"wp-image-70524\"\/><figcaption>Presentation of the owners in the storytelling of the eco-hotel <strong><a href=\"https:\/\/ecobnb.it\/IT-cuneo\/residence-o-appartamento\/borgata-sagna-rotonda\/GlNDT\" target=\"_blank\" rel=\"noreferrer noopener\">Borgata Sagna Rotonda<\/a><\/strong><\/figcaption><\/figure>\n\n\n\n<p>Representing your hotel\u2019s staff can help to give a more <strong>human<\/strong> <strong>dimension<\/strong>. In this way, the potential client will already know who he or she will meet during his\/her stay. In this way, it will be possible to create a <strong>connection<\/strong> between the potential guest and the employees.<\/p>\n\n\n\n<p>Associating a <strong>name<\/strong> or a voice with a face can be a very powerful tool to create a <strong>link<\/strong> between two strangers. You can think about publishing on your hotel\u2019s website a section with the pictures, names and occupations of your employees. In this way, the client will already know the people he\/she will communicate with.<\/p>\n\n\n\n<h2>5. Create stories everywhere<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/ecobnb.it\/blog\/app\/uploads\/sites\/2\/2022\/10\/Recensione-negativa-2-870x490.png\" alt=\"Photo of a man looking for hotels online\" class=\"wp-image-69988\"\/><figcaption>Photo via canva.com<\/figcaption><\/figure>\n\n\n\n<p>Make sure to use <strong>emotional language<\/strong>, pictures and everything we have talked about until now not only on the official hotel\u2019s website but also on other websites such as OTAs (Online Travel Agencies) you use. In this way, you will <strong>amplify your storytelling<\/strong> also for whoever doesn\u2019t use the official website during the reservation phase.<\/p>\n\n\n\n<p>In conclusion, it can be said that the <strong>fundamental element<\/strong> for having successful storytelling is <strong>raising emotions<\/strong>. In this way, your eco-hotel can stand out more compared to the competition.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to an estimate by STR Global, there are 187.000 hotels in the world that are offering more or less 17.5 million rooms. So it\u2019s immediately clear that the hotel industry is extremely competitive, where offering quality services at the right price point is fundamental, but not sufficient. In fact, is necessary to be different, [&hellip;]<\/p>\n","protected":false},"author":167,"featured_media":48632,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[2053],"tags":[3273,389,2800,1910],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Advice for Perfect Storytelling for your Eco-Hotel - Ecobnb<\/title>\n<meta name=\"description\" content=\"Do you want your hotel to stand out in the industry? 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My name is Beatrice and I am a student, attending the course Sustainability and Tourism Management at the University of Trento. I like travelling and discovering new places, trying to behave like a local, and immerging myself in the native traditions and culture. I love nature and I like doing long walks and hikes with friends and family. During my studies, I lived for a while in Spain and Finland.","url":"https:\/\/ecobnb.com\/blog\/author\/beatrice\/"}]}},"_links":{"self":[{"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/posts\/48623"}],"collection":[{"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/users\/167"}],"replies":[{"embeddable":true,"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/comments?post=48623"}],"version-history":[{"count":14,"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/posts\/48623\/revisions"}],"predecessor-version":[{"id":49066,"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/posts\/48623\/revisions\/49066"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/media\/48632"}],"wp:attachment":[{"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/media?parent=48623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/categories?post=48623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecobnb.com\/blog\/wp-json\/wp\/v2\/tags?post=48623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}